What does “personal care” mean in a long-term care insurance policy? Personal Care ( Custodial care) = Care to help individuals meet personal needs such as bathing, dressing and eating. Someone without professional training may provide care. Submit a Comment Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Save my name, email, and website in this browser for the next time I comment. Δ